FAQ – Frequently Asked Questions about Doppa.uz
Below are answers to the most frequently asked questions by users of the Doppa.uz online platform.
Buying
Open the ad and use the buttons under the price: "Call" shows the seller's phone number, "Telegram" opens a chat in Telegram, and "Message" starts a conversation on Doppa itself. Phone numbers are shown only to signed-in users, so you will be asked to sign in with your phone number the first time. Signing in is free and takes one SMS code.
Doppa checks every ad before it goes live, but the deal itself is between you and the seller, so keep three rules: meet in a public place and look at the item before paying; never send a prepayment or a deposit to someone you have not met; never share SMS codes or card details. If an ad or a message looks suspicious, use "Report" on the ad page and we will look at it.
Phones and laptops: switch the device on and test it yourself, check the IMEI or serial number matches the box, look at the battery health, and make sure it is not locked to someone else's account. Cars: check the documents against the seller's ID, compare the mileage with the service history, and have a mechanic inspect it before you pay. The ad's description and photos are the seller's statements; the check is yours.
Some ads carry a small tag next to the price: "great price", "fair price" or "high price". It compares the ad with similar approved ads on Doppa, so you can see at a glance where it stands. It is a hint, not a valuation. Whether the price is negotiable is up to the seller; many are, so ask politely in the chat.
Selling
Posting is free. Press "Post an ad", sign in with your phone number, choose the category, fill in the details, add photos and send it for review. The form takes a few minutes; the more complete the ad (clear photos, condition, price, city), the faster it finds a buyer. Paid options exist only for premium placement, which you choose separately.
Every new ad is read by a moderator before it appears on the site, usually within a few hours, at busy times up to a day. An ad is declined when it breaks the rules: forbidden goods or services, a price or photos that do not match the item, contact details written into the text, or several copies of the same ad. You see the reason in My ads and can fix the ad and send it again.
An ad stays online for 90 days from publication. Shortly before it expires you get a notice; after it expires it disappears from search and from the category pages, and after another 30 days it is deleted. To keep selling, post the item again as a new ad from My ads; it goes through the same quick review.
Open My ads, choose the ad and press Edit. Your live ad stays online unchanged while a moderator checks the new version; when it is approved, the changes replace the old text and photos. If the changes are declined, the live ad keeps running and you see the reason in My ads. Price changes go through the same check.
Premium placement puts your ad in the highlighted spots on the homepage and at the top of its category for 90 days, so more buyers see it. It costs 15,000 soʻm. You order it from the ad in My ads and pay with Payme; the ad gets its premium badge as soon as the payment is confirmed.
Account
Wait a minute: codes can take up to 60 seconds to arrive, and the button lets you request a new one when the timer ends. Check that the number is written correctly and in the +998 format, that the phone has signal, and that SMS from short numbers is not blocked by your operator. If the code still does not come, write to us at info@doppa.uz or on Telegram and we will check the delivery.
Open your profile and press Edit: name, city and the other details save at once, and you can add a second phone number there yourself. The number you sign in with is your login; to change it, write to info@doppa.uz from that number or message us on Telegram and we will move the account. Your ads and chats stay with your account.
An ad: open it in My ads and choose Delete; it disappears from the site at once and cannot be restored. Your account: open your profile and choose "Delete account"; the account, its ads and chats are removed, and personal data is deleted within the period stated in the privacy policy. If you cannot sign in, write to info@doppa.uz from the phone number of the account.
Safety and rules
Meet in daytime in a busy public place: a shopping centre, a bank lobby, a metro entrance; for cars, a car market or a service station where the car can be inspected. Pay only when the item is in your hands, in cash or by a transfer you make in person. Do not pay "to reserve" the item, and do not accept a courier-only deal with payment first.
On the ad page press "Report", choose the reason (scam, wrong category, forbidden item, duplicate, other) and add a sentence if you can. Reports go to the moderators, who check the ad and the account; a confirmed scam is removed and the account blocked. You can also write to info@doppa.uz with the link to the ad.
Anything illegal to sell in Uzbekistan: weapons, drugs, medicines without a licence, documents, counterfeit goods, stolen items and wild animals. Also not allowed: ads without a real item or service behind them, contact details or links in the ad text, the same ad posted several times, misleading photos or prices, and services aimed at deceiving people. The full list is in the Terms of use; breaking it means the ad is declined and, for repeat cases, the account is closed.